This tenth edition of Sales Management continues the tradition of blending the most recent sales management research with the real-life "best practices" of leading sales organizations. The authors teach sales management courses, and interact with sales managers and sales management professors on a regular basis. Their text focuses on the importance of employing different sales strategies for different customer groups, as well as integrating corporate, business, marketing, and sales strategies. Sales Management includes coverage of the current trends and issues in sales management, along with numerous real-world examples from the contemporary business world that are used throughout the text to illuminate chapter discussions. Key changes in this edition include: Updates in each chapter to reflect the latest sales management research, and leading sales management trends and practices; Revised end-of-chapter cases; Revised ethical dilemma boxes; All new chapter opening vignettes about well-known companies that illustrate key topics from that chapter; and New or updated comments from sales managers in "Sales Management in the 21st Century" boxes. An online instructor's manual with test questions and PowerPoints is available to adopters.

First Published in 1997. Routledge is an imprint of Taylor & Francis, an informa company.

Franklin D. Roosevelt appointed ten justices to the U.S. Supreme Court - more than any president except Washington - and during his presidency from 1933 to 1945, the Court gained more visibility, underwent greater change, and made more landmark decisions than it had in its previous 150 years of existence. FDR challenged, confronted, and ultimately transformed the Supreme Court from a conservative, anti-interventionist institution opposed to government involvement in the economy to a liberal, activist Court that expanded government powers, protected civil liberties, and promoted civil rights. This collection of ten essays examines FDR's influence on the Supreme Court and the Court's growing influence on American life during his presidency. Subjects include the court-packing fight of 1937, the impact of the New Deal on the Court, key FDR appointments (Hugo Black, Felix Frankfurter, and William O. Douglas), and the Roosevelt Court's enduring legacy.

Abraham Lincoln and Franklin D. Roosevelt are widely considered the two greatest presidents of the past two centuries. How did these two very different men rise to power, run their administrations, and achieve greatness? How did they set their policies, rally public opinion, and transform the nation? Were they ultimately more different or alike? This anthology compares these two presidents and presidencies, examining their legacies, leadership styles, and places in history.

Abraham Lincoln and Franklin D. Roosevelt are widely considered the two greatest presidents of the past two centuries. How did these two very different men rise to power, run their administrations, and achieve greatness? How did they set their policies, rally public opinion, and transform the nation? Were they ultimately more different or alike? This anthology compares these two presidents and presidencies, examining their legacies, leadership styles, and places in history.

Franklin D. Roosevelt appointed 10 justices to the U.S. Supreme Court -- more than any president except Washington -- and during Roosevelt's presidency the Supreme Court gained more visibility, underwent greater change, and made more landmark decisions than it had in its previous 150 years of existence. This collection examines FDR's influence on the Court and the Court's growing influence on American life during his presidency.

In the ongoing courageous struggle of a relatively small group of Chinese to prevent the completion of the Three Gorges Dam in China, Dai Qing is the outspoken leader whose eloquent voice is always heard despite threats and intimidation by the Chinese authorities to silence it. Dai Qing, an investigative journalist and author with a wide audience in China and abroad, compiled this book of essays and field reports assessing the impact of the Three Gorges megadam now under construction at Sandouping in China's Hubei province at great risk to her own freedom. This book is an effort to prevent history from repeating itself ten-fold (a reference to the great floods in 1975 during which over 60 dams collapsed and at least 100,000 people lost their lives) if the 39 billion cubic metres of water in the Three Gorges reservoir ever escapes by natural or man-made catastrophes. These comprehensive essays reveal the deep rooted problems presented by the Three Gorges project that the government is attempting to disguise or suppress. The main concerns are population resettlement and human rights, the irreversible environmental and economic impact, the loss of cultural antiquities and historical sites, military considerations, and hidden dam disasters from the past. Opponents of the dam are attempting to kill the project or at least reduce the size of the megadam now planned to be the biggest, most expensive and, incidentally, the most hazardous of all hydro-electric projects on this planet.

In the ongoing courageous struggle of a relatively small group of Chinese to prevent the completion of the Three Gorges Dam in China, Dai Qing is the outspoken leader whose eloquent voice is always heard despite threats and intimidation by the Chinese authorities to silence it. Dai Qing, an investigative journalist and author with a wide audience in China and abroad, compiled this book of essays and field reports assessing the impact of the Three Gorges megadam now under construction at Sandouping in China's Hubei province at great risk to her own freedom. This book is an effort to prevent history from repeating itself ten-fold (a reference to the great floods in 1975 during which over 60 dams collapsed and at least 100,000 people lost their lives) if the 39 billion cubic metres of water in the Three Gorges reservoir ever escapes by natural or man-made catastrophes. These comprehensive essays reveal the deep rooted problems presented by the Three Gorges project that the government is attempting to disguise or suppress. The main concerns are population resettlement and human rights, the irreversible environmental and economic impact, the loss of cultural antiquities and historical sites, military considerations, and hidden dam disasters from the past. Opponents of the dam are attempting to kill the project or at least reduce the size of the megadam now planned to be the biggest, most expensive and, incidentally, the most hazardous of all hydro-electric projects on this planet.

This case study of a small independent parent-run program in Milwaukee's inner city, finds that several factors combine to make the school effective: parental involvement at all levels including governance; a clear and shared sense of mission; and a coherent Montessori curriculum that takes children from preschool through the third grade. The study employed data from several surveys of parents, teachers, interviews with participants, and observation over five years. Begun twenty-seven years ago by parents and community members alienated from dysfunctional public schools and still supported mostly by contributions, Highland today is one of only a dozen schools in the United States receiving some of its revenue under a voucher program that provides state funds to independent schools. After an overview of Highland's history, demographics, and measures of success, two chapters examine the school's commitment to diversity, nonviolence, child nurturance, and egalitarianism. Other chapters focus on how Highland involves its parents and how parents alone govern the school, analyze the role of Highland's trustees, and details the school's Montessori curriculum. The final chapter explores the possibility of applying some of Highland's lessons to public school curriculums.

This tenth edition of Sales Management continues the tradition of blending the most recent sales management research with the real-life "best practices" of leading sales organizations. The authors teach sales management courses, and interact with sales managers and sales management professors on a regular basis. Their text focuses on the importance of employing different sales strategies for different customer groups, as well as integrating corporate, business, marketing, and sales strategies. Sales Management includes coverage of the current trends and issues in sales management, along with numerous real-world examples from the contemporary business world that are used throughout the text to illuminate chapter discussions. Key changes in this edition include: Updates in each chapter to reflect the latest sales management research, and leading sales management trends and practices; Revised end-of-chapter cases; Revised ethical dilemma boxes; All new chapter opening vignettes about well-known companies that illustrate key topics from that chapter; and New or updated comments from sales managers in "Sales Management in the 21st Century" boxes. An online instructor's manual with test questions and PowerPoints is available to adopters.

"Williams's past experience as a community organizer for havenots' is clearly apparent in this carefully researched book, as his conviction that neighborhood organizations can play a key role in revitalizing urban life. After examining the setting for neighborhood organizations and discussing how neighborhoods change, he delves into the internal dynamics of those organizations. Chapters are devoted to various problems that neighborhood organizations have defined, such as crime and education; a final section analyzes neighborhood groups as conflict managers and mediators. The book offers a good survey of literature on neighborhood organizations, both theoretical and applied, and provides readers a unique bibliography of selected materials, with brief comments about each major topic; each chapter also has extensive notes and bibliography. Both grass-roots organizers and professionals in social work and city management will find this book useful." Choice